Return Policy

Returns

Our policy is simple: If you're not 100% unconditionally satisfied with your illy & co clothes, you can return or exchange Unworn & Unopened items in the same condition that you received it within 14 Days. Please measure  and check the size guides, as all products are custom and have their own Size Guides. 

What do I do if I need to return something?
Give our friendly customer service team an email at ILLYANDCOMPANYLA@gmail.com and we will provide a Return label for you. Processing time for returns take 7-14 Days. If you wish to send the item back yourself we will give you the address to send it to, in Los Angeles, CA. Please include a NOTE with your order number and what you would like to exchange it for prior to sending it back. Easy as that!

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. You will only be refunded if the item does not have any issues. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7-14 days and then within the time it takes per VISA/Amex/Paypal etc, protocols to refund payments.